Overview
Due to the instant download process, there are no refunds, returns or exchanges.
If you find an error with your document, please e-mail art@yolirodriguezdesign.com within 72 hours of purchase and we will address the error within 24 hours.
To aid in this process, we require an order number and/or proof of purchase.
There are certain situations where modifications to artwork may not be granted:
- Any document more than 3 days after download.
- Custom print collateral where the information given was not due to our error.
- Files that are modified after download will not be edited.
Fullfillment
At this time, we do not offer fulfillment services. With over 20 years experience with local and national printing companies, I can give great references and provide the necessary production files for the item(s) you need produced.
Need help?
Contact us at art@yolirodriguezdesign.com for questions related to errors.